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Your Privacy Matters
We understand that your birth details and personal concerns are deeply private. This policy explains exactly how we handle your information — with the care and respect it deserves.
Last updated: May 2026 · Effective: January 2024
We Never Sell Your Data
Your personal information is never sold or rented to third parties for marketing.
Birth Details Are Private
Your birth date, time, and place are used only to generate your astrological readings.
You Control Your Data
Request access, correction, or deletion of your data at any time — no questions asked.
Contents
Information We Collect
Personal Information
When you register, book a consultation, or make a purchase, we collect your name, email address, phone number, date of birth, time of birth, and place of birth. Birth details are used solely to generate astrological readings and are never shared with third parties.
Usage Data
We automatically collect information about how you interact with our platform, including pages visited, features used, session duration, device type, browser, and IP address. This data helps us improve your experience.
Payment Information
Payment transactions are processed through secure third-party payment gateways. We do not store your full card details on our servers. We retain only the last four digits of your card and transaction reference numbers for billing records.
Communications
If you contact us via email, WhatsApp, or our support channels, we retain those communications to resolve your queries and improve our service quality.
How We Use Your Information
Service Delivery
Your personal and birth details are used exclusively to provide personalised astrological consultations, generate birth charts, and deliver the services you have requested.
Account Management
We use your contact information to manage your account, send booking confirmations, appointment reminders, and important service updates.
Marketing Communications
With your consent, we may send you newsletters, promotional offers, and updates about new services. You can opt out at any time by clicking "Unsubscribe" in any email or contacting us directly.
Platform Improvement
Aggregated and anonymised usage data helps us understand how our platform is used, identify technical issues, and develop new features that better serve our community.
Data Sharing & Disclosure
We Do Not Sell Your Data
Daivgya does not sell, rent, or trade your personal information to any third party for their marketing purposes. Your data is yours.
Service Providers
We share data with trusted service providers who assist us in operating our platform — including payment processors, cloud hosting providers, email delivery services, and analytics tools. These providers are contractually bound to protect your data and use it only for the purposes we specify.
Astrologers on Our Platform
To facilitate your consultation, your name and the concern you have selected are shared with the astrologer you book. Your full contact details are not shared unless you choose to provide them during the session.
Legal Requirements
We may disclose your information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Daivgya, our users, or the public.
Data Security
Technical Safeguards
We use industry-standard encryption (TLS/SSL) to protect data in transit. Our servers are hosted in secure, access-controlled data centres. We conduct regular security audits and vulnerability assessments.
Access Controls
Access to personal data within Daivgya is restricted to employees and contractors who need it to perform their job functions. All staff with data access are bound by confidentiality obligations.
Data Breach Response
In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant authorities within 72 hours of becoming aware of the breach, as required by applicable law.
Your Rights
Access & Portability
You have the right to request a copy of the personal data we hold about you. We will provide this in a structured, commonly used, machine-readable format within 30 days of your request.
Correction
If any of your personal information is inaccurate or incomplete, you can update it directly in your account settings or contact us to make the correction.
Deletion
You may request deletion of your personal data at any time. We will delete your data within 30 days, except where we are required to retain it for legal, regulatory, or legitimate business purposes (such as transaction records).
Opt-Out of Marketing
You can withdraw consent for marketing communications at any time. This will not affect the delivery of transactional messages related to your bookings or account.
Data Retention
Active Accounts
We retain your personal data for as long as your account is active or as needed to provide you with our services.
After Account Closure
Upon account deletion, we anonymise or delete your personal data within 30 days. Transaction records and consultation logs may be retained for up to 7 years for legal and accounting compliance.
Questions About Your Privacy?
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to report a privacy concern, please reach out to us directly.
Daivgya · Registered in India · We aim to respond to all privacy requests within 5 business days.